We look at 5 important factors to look for when searching for the best online casino.

When it comes to choosing the best online casino where you can safely hang your proverbial hat, settle in and get ready for gaming in the long haul, there are certain factors that should influence your choice.  With a growing list of online casinos now available at your fingertips, it has never been more imperative to ensure that you look at all the important things before making your decision. 

Below we look at the 5 most crucial points that should drive your decision when looking for the best online casino.

1.  A Variety of Casino Games in All Genres

When looking at the best online casino to frequent, the games menu is almost certainly the first place you’ll visit when you’re browsing around.  You might have a specific game genre that you enjoy, and stick to, or you might be the type of player who enjoys dabbling in multiple genres.  Either way, whether you’re an avid blackjack or poker player, or you enjoy spinning away at online slots, you would want the freedom to choose. 

When playing at a great online casino such as Springbok Casino, you’re guaranteed an expansive game menu whether you play on your mobile device or computer.  You’ll find multiple variants of blackjack and poker under the table games menu, along with baccarat and Vegas Three Card Rummy.  In terms of slots you’re spoiled for choice with 3 reel, 5 reel and 6 reel slots, along with bonus round slots, progressive jackpots and special slots with floating symbols. 

The video poker menu features 1, 3, 10 and 52 hand games with every variant you can think of and if you head over to the ‘specialty’ menu, you’ll find games like Craps, Keno, scratch cards, roulette and more.  If you want to go straight for the big pots, check out the ‘progressives’, which feature games with over R26million in the prize pool!

2.  Software, Security & Fairness

The software that drives the casino will drive your gaming experience and thus opting for casino that operates on top software will both add to your security, enjoyment and the ultimate fun-factor.  Real Time Gaming (RTG) is a top casino software company that has been around since 1998. 

With this length of time in the industry focusing solely on providing superior online gambling, you’re assured a world class experience when playing at an RTG casino.  The user interface is easy to use, and the quality of the games – along with the variety – all boils down to the flawless Real Time Gaming software that powers the best online casino of your choice.

In addition to usability and game variety, you have the added benefit of security and fairness.  Although the best online casino will have additional measures in place to protect players, the backbone of the casino, which would be the software, plays a big role too. 

Firstly, RTG casino software offers browser-based gaming, with downloadable software and mobile compatible options.  Irrespective of your platform, all games have inbuilt RNG’s (random number generators) that are independently tested with publicly shared results – meaning that the outcomes of games are certified as fair. 

3.  The Best Casino Bonuses

Generally, second to staking out the game menu, you’d want decent rewards when playing at the best online casino, right?  Absolutely!  We can’t speak for other online casinos but at Springbok Casino, we dote on our customers by dishing out frequent rewards that will make you want to stay and play.  For starters, you’ll get a healthy welcome bonus comprising a 3-part match bonus of up to R11,500.  If you’re not ready to make a financial commitment and want to give us a test drive, we even offer a R250 free no deposit bonus that you can redeem with our special coupon code.

From thereon, you can look forward to exclusive player rewards and promotions that are as competitive as they get.  We offer 25% cashback on your deposits, a 300% on any deposit up to R600, special bonuses where we’ll email you a coupon code to redeem a limited edition reward, free spins, slots tournaments, comp points and plenty of loyalty perks. 

4.  Flexible Banking Options

No two customers are the same and when playing at the best online casino, you’d want to transact in a way that you feel comfortable with.  As such, banking is another key factor to consider when shopping for your favourite online or mobile casino.  Some players prefer traditional payment and withdrawal methods such as credit cards or standard wire transfer, whilst others feel safer utilising pre-paid cards, e-wallets or cryptocurrency.

At Springbok Casino we cover it all – with MasterCard, Visa, Skrill, Neosurf, Flexepin, Easy EFT, Litecoin, Bitcoin, Neteller, EcoPayz and more.  Irrespective of your chosen deposit or withdrawal method, you’re guaranteed a safe banking experience.  We have financial industry standard security measures in place to protect your data and financial transactions when you engage our cashier.

5.  Customer support

Easy access to customer support is paramount and should you, for whatever reason, need to get in touch with a customer care agent, you should have convenient and readily available options to do so.  Springbok Casino is a prime example of an online operator that literally covers all the bases.  Not only do you have live chat on tap for free, you can even schedule a call-back, and one of the agents will contact you at your preferred time!  You also have the option to email the team.

What about operating hours?  Many online casinos have restricted hours during which you can contact them for real-time help.  Outside of these hours, your only option is to email them and wait for a response, which might only be the following day. 

So, if you need help with a deposit, or to redeem a bonus outside of these trading hours, there is nothing you can do but wait.  This is where choosing a casino that offers 24/7 customer support is essential.  Again, Springbok Casino comes out tops as the best online casino with a multi-channel support team is at your beck and call every day of the year – and at all hours!

A Final Thought on the Best Online Casino 

Even once all the above boxes are ticked, you need to find a casino where you feel welcome and at home.  You can search for the best online casino out there and still have a miserable experience due to unfriendly support staff, or hassles when it comes to actually processing withdrawals. 

At Springbok Casino we see each customer as an individual and we provide a human element to an otherwise fully electronic experience.  On top of offering a superior gambling platform that checks all the requirements, you’ll enjoy a sense of community and belonging. 

So why not sign up and give us a spin?  We do offer multiple welcome bonuses, including R250 free, which is our equivalent of putting our money where our mouth is!